logo Loome Documentation
  • Loome Assist
    • Getting Started for Administrators
    • Getting Started for Project Creators
    • Getting Started for Consumers
    • What is Loome Assist?
    • Tenant Management
    • The Loome Agent
      • How to Set Up your Agent
        • How to Install in an Azure Container Instance
        • How to Install on Windows
        • How to Install on Linux
      • How to Update your Agent
      • Additional Agent Configuration
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    • Remote API Access
      • Remote API Access using Postman
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  • Loome Integrate
    • Getting Started
      • Moving from Loome Integrate Server to Online
      • Version Comparison
      • Supported Login Providers
      • Integrate Server & Online Interoperability
    • Tenants
      • Creating a Tenant
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    • Agents
      • Deployment Scenarios
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    • Application Roles
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      • Connection Type Reference
        • Access
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        • MYOB AccountRight Online
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          • Using ODBC with Linux/Containers
            • Oracle ODBC on Containers
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        • YouTube Analytics
        • YouTube Data 2018
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        • Zuora
      • Additional Connection Security
    • File Definitions
      • File Definition Concepts
      • Add a File Definition
      • Manage File Definitions
      • Troubleshooting
    • Cluster Definitions
      • Cluster Definition Concepts
      • Adding a Cluster Definition
      • Editing Cluster Definitions
    • Projects
      • Adding a Project
      • Managing a Project
      • Project Roles
    • Jobs
      • Adding a New Job
      • Running & Managing Jobs
      • Editing a Job
      • Managing a Job's Tasks
      • Schedules
        • Creating Job Schedules
        • Managing Job Schedules
    • Tasks
      • Adding a New Task
        • Execute a Script in a Git Repository
        • Running Scripts in Parallel
      • Task Types
        • Azure Batch
        • Azure Data Factory
        • Azure Function
        • Data Migration
          • Kepion Migration
          • Azure Data Lake Storage
        • Databricks
        • Loome Monitor Rule
        • MS Genomics
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        • PowerShell
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        • Shipyard HPC Script
        • Spark
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      • Editing a Task
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      • Cloning a Task
      • Running a Task in Parallel
      • Task Settings
      • Managing Tasks
    • Notifications
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      • How to run Jobs Programmatically
    • Import/Export
      • Import Types
        • Export and Import Connections
        • Tenant to Tenant Import
        • Git Repository Import
      • Setup Guides
        • Import/Export & Azure DevOps
        • Import/Export & Github Actions
    • Security Considerations
    • Support
  • Loome Monitor
    • What is Loome Monitor?
    • Tenants
      • Creating a Tenant
    • The Loome Agent
      • System Requirements
      • Installing the Agent in Windows and Linux
      • Installing the Agent as a Container
      • How to Update your Agent
      • Additional Agent Configuration
    • Managing Connections
      • Microsoft SQL Server
      • Snowflake Data Warehouse
      • Azure Synapse SQL
      • Minimum Specifications
    • Application Roles
    • Projects
      • Manage Projects
      • Project Roles
      • Project Connections
    • Notifications
    • Remote API Access
      • Loome's Postman Collection
    • Managing Rules
      • How to Create a Rule using Source Data
      • How to Create a Rule using Manually Entered Data
      • Data Quality Validation Checks
        • Fixed Value
        • Database Function
        • Number Validation
        • Format
        • Reference Lookup
        • Date Validation
      • Communication Rules
      • Reconciliation
      • How to Edit a Rule
      • Record Status
      • Import and Export
    • View and Edit your Results
      • Manual Records
      • Import and Export
        • Export to Excel
        • Import from Excel
      • Duplicate an Existing Row
    • Scenarios
      • Frequently Asked Questions
      • How to Escalate Communication Rules
      • How to Notify Users when New Records are Added
      • Find and Mark Empty Fields as Incomplete
  • Loome Portal
    • Application Roles
    • Source Systems
      • Add a New Source System
    • Catalogue
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      • Discussions
      • Add an Asset
    • Activities
    • Dashboards
    • Metadata
      • Attributes
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      • Navigation
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  • Legacy
  • Knowledge Base
    • Batch task is not updating the container image from the cluster definition
    • Installing root certificate in Loome Azure Container Instance (ACI)
    • Loome Agent may not start on Azure Container Instances
    • Connect to Azure Batch via Managed Identity
    • Enable User and Group Lookup Through Microsoft Entra ID in Loome
    • Invalid Imported Decimal Values
    • Unable to Login due to Consent Approval Requirement
    • Connect to Fabric Lakehouse SQL Endpoint
    • How to configure custom DNS in a Loome Container Instance
    • Power BI Dataset Refresh
    • System.OutOfMemoryException when extracting a JSON file
    • Visual duplicate glitch when updating records
    • How to Change the Timezone in Parquet
    • Project Not Found Error Message
    • The agent service intermittently stops unexpectedly
    • Token Refresh for 'connection name' failed
    • Unable to Access Loome Integrate
    • Unable to clone the repository
  • Support
  • Release Notes
    • 10th of December, 2024
    • 24th of October, 2024
    • 5th of September, 2024
    • 28th of May, 2024
    • 26th of March, 2024
    • 30th of November, 2023
    • 26th of September, 2023
    • 13th of April, 2023
    • 21st of November, 2022
    • 17th of May, 2022
    • 3rd of February, 2022
    • 7th of October, 2021
    • 22nd of June, 2021
    • 13th of May, 2021
    • 18th of March, 2021
    • 10th of November, 2020
    • 2nd of October, 2020
    • 15th of May, 2020
    • 30th of March, 2020
    • 23rd of December, 2019
    • 21st of November, 2019
    • 8th of October, 2019
    • 24th of September, 2019
    • 5th of September, 2019
    • 5th of August, 2019
    • 2nd of July, 2019
    • 11th of June, 2019
    • 21st of May, 2019
    • 18th of April, 2019
    • 4th of April, 2019
    • 21st of March, 2019
    • 3rd of March, 2019
    • 27th of February, 2019
    • 20th of February, 2019
    • 13th of February, 2019
  • Contact Us
Loome Docs > Knowledge Base

Knowledge Base

In this section, you can read guides on how to resolve issues that you may encounter in Loome.

Learn about:

  • Enable user and group lookup when managing application access
  • Loome Agent may not start on Azure Container Instances
  • Batch task is not updating container image from cluster definition
  • Connect to Azure Batch via Managed Identity
  • Connect to Fabric Lakehouse SQL Endpoint
  • Loome Agent may not start on Azure Container Instances
  • How do I set the timezone when exporting into Parquet
  • How to configure custom DNS in Loome container instance
  • OAuth Connection Failure - Token Refresh for ‘connection name’ failed
  • Power BI Dataset Refresh PowerShell Script
  • Project not found error message
  • The agent service intermittently stops unexpectedly
  • Unable to Access Loome Integrate
  • Unable to clone the repository
  • Token Refresh for ‘connection name’ failed
  • Invalid Imported Decimal Values
  • Visual duplicate glitch when updating records
  • Installing root certificate in Loome Azure Container Instance (ACI)

You can contact us at support@loomesoftware.com for any further assistance.

Please note that more guides will be added gradually. You can also have a look at our module specific KB articles and our blog posts.